Sakura Mobile operates under NTT docomo network, Japan's most chosen network since the beginning of cellphone history.
Docomo has been developing solid network throughout the country since then. Stay connected in every part of Japan.
We are one of the top wireless service providers for your Japan trip.
We consider ourself as a service provider, not a sim card seller. So, our goal is to provide reliable internet during your trip.
Let us work in our field, and enjoy your time in Japan.
Read customer reviews
See what makes Sakura Mobile stand out from the competition.
We compared Sakura Mobile's offerings and service to other Japanese mobile providers.
Service | Service Spec | Customer Support | ||
---|---|---|---|---|
Plan | Price | English support | Trouble Support | |
Sakura Mobile |
Unlimited with FUP*
*3GB/day |
Reasonable
|
Great
· Well trained, professional
in-house support staff · Various support methods: |
Yes
We can send a new device
to your location immediately in case of device issues. |
Japan Airport Counters |
Unlimited with FUP*
*1GB/day, 3GB/day etc. |
Expensive
|
Good
· Mostly outsourced to
third-party companies · Phone only: |
Yes...but
No replacement provided or taking
time to arrange the delivery. |
Japanese Stores (typically for residents) |
Monthly - 1 year contract
30GB - 100GB/month |
Cheap
|
Not Good
· Japanese only
|
No
No support is provided unless you
speak Japanese. |
Select a Pickup and Return date to view pricing options
Select a Pickup and Return date to view pricing options
You can choose various pickup locations within Japan, as shown below.
To manage network resources, unlimited data plans are managed by a Fair Usage Policy (FUP). In wireless internet services, unlimited data means you will not be disconnected based on your usage or the amount of data transferred.
We do our best to provide our customers with large amounts of data that they can comfortably use while in Japan. However, depending on the carrier’s decision, the overuse of mobile communication will affect the usage of other customers and may be deemed as irregular usage.
More information about FUP is here
https://support.sakuramobile.jp/hc/en-us/articles/29139634752921--Travel-Pocket-WiFi-I-am-confused-about-unlimited-data-What-does-unlimited-data-service-mean
All devices that are WiFi capable are compatible with our pocket WiFi.
The settings required on your device are the same as when you use Home WiFi.
The Pocket WiFi is ready to use upon arrival. You can simply turn the device on, wait for it to start, and connect.
The SSID and Password for WiFi are written on the device screen.
More instructions to connect to the WiFi will be included in the package.
The Travel WiFi only provides you internet. It does not come with a proper Japanese number, so you will not be able to make / receive calls.
However, you can use other ways to make calls through applications such as Whatsapp, LINE etc...
Returning device is easy.
1. Put everything into supplied return envelope.
2. Put it into any mailboxes in Japan.
Mailboxes are available at airports, at lawson convenience stores, and at post offices. To return device from airports, please use airport post offices listed in the next section.
Yes, you can extend your rental period. Please visit our website below and submit the form.
Book online now or feel free to talk to us for more information.