PICKUP

• Narita Airport Terminal 1

  Open: everyday
  Operating hours: from 6:30 a.m. to one hour after the final international flight arrival
  Location: Narita Airport Term. 1 South Wing 1st floor (Arrivals),　JAL ABC Counter

  
• Narita Airport Terminal 2

  Open: everyday
  Operating hours: from 6:30 a.m. to one hour after the final international flight arrival
  Location: Narita Airport Term. 2 1st floor (Arrivals),　JAL ABC Counter

  
• Narita Airport Terminal 3

  There is no counter at Narita Terminal 3. Please use Terminal 2 for pick up.
  To transfer from T3 to T2, you can walk (630m) or take a shuttle bus. For details, please refer to Official website.
  For returns, you may use T3 mailbox located around food court.

  Narita Airport Terminal 3 Map

  

  Narita Airport Terminal 2

  Operating hours: 7:00 a.m. ~ one hour after the final international flight arrival
  Location: Narita Airport Term. 2 1st floor (Arrivals),　JAL ABC Counter

  
• Haneda Airport Terminal 3

  Operating hours: Operating every day. The counter is closed from 1 AM – 4 AM.
  Location: Haneda Airport (Terminal 3) Arrival Lobby(2F) , JAL ABC Counter

  
• Kansai Int. Airport

  Operating hours: 7:00 – 22:30 (everyday)
  Location: Kansai International Airport Arrival Lobby (Terminal 1, 1F), Sakura Mobile Counter

  
• Chubu Centrair Int. Airport　Post Office

  Operating hours: 9:00 – 17:00 (Monday – Friday)
  Location: Welcome Garden, 1st floor

  
• New Chitose Airport　Post Office

  Operating hours: 9:00 – 17:00 (everyday)
  Location: Domestic Terminal, 2nd floor South

  

• HOKKAIDO
• SAITAMA
• TOKYO
• CHIBA
• KANAGAWA
• KYOTO / OSAKA/ KOBE
• HIROSHIMA
• FUKUOKA
• OKINAWA

How To Pick Up at a Post Office

When you arrive at the post office, proceed to one of the counters (24h post office has a specific counter called YuYu window) and tell them that you are there to collect a package (post office pickup is called “Kyokudome” in Japanese).

Then show your passport for ID check. They will search for the package addressed to you from there.

• Every airport post office has a mailbox. Also, there are some mailboxes in other locations, often in departure lobby.
• There is no mailbox or post office in restricted area (areas after security check / passport control). Please return the package before proceeding to security check.

• Narita Airport T1 Mailbox

  Narita Airport Terminal 1 Post Office

  Location: Terminal 1, 4th Floor (Departure Lobby)

  
• Narita Airport T2 Mailbox

  Narita Airport Terminal 2 Post Office

  Location: Terminal 2, 3rd Floor (Departure Lobby)

  
• Narita Airport T3 Mailbox

  Narita Airport T3 Mailbox

  Location: Terminal 3, 2nd Floor(Departure Lobby)
  *This is a mailbox and is for returns only. For pick up, please use Term. 2 Post office.

  
• Haneda Airport Mailbox

  3F Departure Lobby

  Center area near check-in counter F or G.

  1F Entrance Plaza

  1F Lawson

  
• Kansai Int. Airport

  Terminal 1 : 4F center area (next to escalators in central area / 4F is departure floor).

  

  

  Terminal 2 : 1F (next to 7-11 store / terminal 2 is for LCC flights only)

• Chubu Centrair Int. Airport

  3F Departure Lobby (Near south information counter)

  
• New Chitose Airport

  Operating hours: 9:00 – 17:00 (everyday)
  Location: Domestic Terminal, 2nd floor South (departure)
  *After hours, please use a mailbox near west information desk (information desk in ANA wing).

  
• Fukuoka Airport

  Domestic terminal mailbox
  Domestic Terminal 2 Outside (central area near police station).

  
• Naha Airport

  Naha Airport Post Office

  Operating hours: 9:00 – 17:00 (everyday except new year holidays)
  Location: 1st floor West)