When we were using the pocket wifi we never had to think about it. We took it off the charger early in the morning, and put it back on the charger at night after a full day's use. Not having to think about it is a sign of something working well.

I am most impressed with the excellent service from your staff. All my emails before booking the device were answered promptly and professionally. The device work very well and download speed was good. The service is also value for money. I will definitely use your service during my next visit and will recommend to my friends.

We were really glad to have your wifi router, otherwise everything would have been way more complicated. We enjoyed Japan very much and we will definitely coming back.
After this first experience of LTE router, I do recommend your solution around me !
To me, router is the third thing needed to visit Japan as foreigner after the JR Pass and Pasmo. It works everywhere !

The easiest and best service I've ever used in the last 5 years traveling Japan. I will recomend Sakura Mobile to everyone I meet wanting to travel Japan and I will continue to use your fantastic service in the future.
Thank you for making our trip to Japan one of the easiest and enjoyable ever in the past 5 years of travel.

We are a group of 3 friends . My friend recommended me Sakura Mobile Wifi for our one week trip to Japan. Order and Delivery was very easy. We picked it up from airport and just worked out of box. Internet connection was stable all time. We are very happy with the service. Thank you very much. I will also recommend you to my friends.

Excellent and reliable service. Best of all, you can use all the GBs you bought without the fear of data throttling. Definitely recommend if you need wi-fi on the go.

The Internet is much faster than most hotel WiFi. The battery also lasts amazingly long. We used it from 8am to 12 pm, and the battery still lasted. Which was a surprise.

Simply, I just need a pocket wifi urgently, and i saw you on japan-guide website. Since that website is liable and the payment method of your service is easy and your website design is quite friendly. when i receive your wifi, it included everything i need like guide how to use (exactly what i know about you on website). the delivery was very on time, and we didn't have to wait and can use immediately. moreover, upgrade service for data is fast and good. Thank you

I speak a little Japanese and everyone was very helpful! I didn't get lost thanks to my portable WiFi!! Thanks to that I could always use google maps :)
the wifi worked perfectly and it was so easy to use. It was wonderful that the device was waiting for me at my accommodation and was easy to return via post. A great service, will definitely use again!!

I really loved the service from Sakura. It was so easy! My SIM was waiting for me in my hotel and was easy to use. I was impressed you even included the small metal pin to remove the existing card. Having this service meant I could use Google Maps, Subways Apps, Business email etc and not worry about roaming charges. Fantastic! I traveled all the way up to Hokkaido and even in remote mountain areas the SIM worked very well and I could use 3G and 4G. I will certainly use for my next busines (...)

After traveling to Japan several times, and getting a data SIM card each time, I can confidently say that Sakura Mobile was by far the best experience. They are the only provider I've used that offered true LTE/4G data speeds, and with no daily high speed data limit like many other travel SIM providers. On top of that, the customer service is prompt and helpful! (And speaks great English!)

I have multiple device and need connected via data plan (wifi router) for my work and communication (using existing number).I tried last November 2014 your service and I am quite happy for the performance and easy for collection and return on the end of my trip.It was quite convenient and fulfill my needs.So far quite happy and like with all the services from ordering, confirmation, receiving, and returning process.All are best, Really Excellent !Keep it Up !

Your Wifi provides the easiest process I've ever worked with, from booking to return. No set up required; just turn it on. Outstanding! Most reasonable pricing in Japan as well. Excellent value.I had a great, trouble free experience with Sakura ad the pricing is great value. I will be recommending this service to everyone. Thank you

Thank you for your wonderful service! The delivery system was easy and convenient. Also, though the places at which I stayed had internet, I often used your router instead as it provided a clearly faster connection

I really like the fact that Sakura mobile can be so convenient for me because it was delivered to any hotel in Japan. The coverage is good even at subway trains and stations. Thank you for providing excellent service for the customers.