English-Friendly Sign-up, No Japanese Bank Account Needed
Sign up, change your plan, or cancel - all in English, all online. No Japanese bank account required; pay with any international credit or debit card.
The Best Mobile & Internet Monthly Plans for Japan
Best Options for Japan residents
Mobile Plans
Home Plans
Reasons residents choose Sakura Mobile
SIM, eSIM, WiFi & Home Internet — All Covered
Monthly SIM cards, eSIMs (with phone number), WiFi routers, and home internet — all from one provider. Everything residents in Japan need to stay connected, in one place.
Japan's Best Network, Matched to Your Plan
Each product runs on the network built for it — Fiber on NTT, Home WiFi on WiMAX. The right backbone for every plan, no compromise.
Simple Start — Get Connected in Hours, Not Days
If other carriers felt like a wall of paperwork, you're in the right place. Apply online and get connected within hours. Month-to-month — no lock-in, no fuss.
People also value our:
Pick up at Airports
Reliable Delivery
Overseas Cards Accepted
Student Discount Available
International students get an extra discount off the activation fee.
Check monthly device compatibility
We realize that sometimes compatibility issues occur. If your SIM card or eSIM is unexpectedly incompatible with your phone we'll immediately upgrade you to a Pocket WiFi device at no extra cost. Choose your device's brand
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Is your device SIM-free (unlocked)?
Your device:
Monthly eSIM
Monthly SIM
*1 Please <a href="https://support.sakuramobile.jp/hc/en-us/articles/31173946198041-Where-do-I-find-the-EID-number-on-my-phone" target="_blank" rel="noopener">click here</a> to check if your device is eSIM compatible.
*2 (Voice+Data plans) Call/SMS services may not function with this device. We recommend purchasing a more recent phone for access to these services.
The following Apple devices are not compatible with eSIM:The China, Hong Kong and Macau version of Apple watches / iPhones. Please click here to check if your device is eSIM compatible. Please click here to check if your device is eSIM compatible.
Be noted that your device is not compatible with eSIM!
You can still apply for a physical SIM card or a Pocket WiFi device to stay connected in Japan! Be noted that you cannot use hotspot on your device.
You can still apply for a Pocket WiFi device to use shareable internet and stay connected in Japan! The device must be SIM-free to be able to use our service. Please contact your operator to unlock your device. Read “How do I know if my phone is unlocked / SIM-free”
Alternatively, you can still apply for a Pocket WiFi device to stay connected in Japan! Be noted that your device is not compatible with SIM card or eSIM.
You can still apply for a Pocket WiFi device to stay connected in Japan! Be noted that your device is not compatible with SIM card!
You can still apply for a eSIM or a Pocket WiFi device to stay connected in Japan!
You can still apply for a physical SIM card or a Pocket WiFi device to stay connected in Japan! Be noted that you cannot use hotspot on your device.
You can still apply for a Pocket WiFi device to use shareable internet and stay connected in Japan! The device must be SIM-free to be able to use our service. Please contact your operator to unlock your device. Read “How do I know if my phone is unlocked / SIM-free”
Alternatively, you can still apply for a Pocket WiFi device to stay connected in Japan! Be noted that your device is not compatible with SIM card or eSIM.
You can still apply for a Pocket WiFi device to stay connected in Japan! Be noted that your device is not compatible with SIM card!
You can still apply for a eSIM or a Pocket WiFi device to stay connected in Japan!
We advice you to check if your device is SIM-free before purchasing our SIM/eSIM.
Read “How do I know if my phone is unlocked / SIM-free”
Customer’s Voice
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Scott MuchewiczMonthly Pocket WiFiAug 12, 2026English Support is very helpful
Sakura Mobile has English support and they perfectly understood my request to change my payment method and sent me a link for me to update said payment method.
via Trustpilot
The website/links can be viewed in English making it very user friendly to those of us with limited Japanese ability. -
JoshuaMonthly Pocket WiFiAug 12, 2026
Good customer service
Good customer service. They quickly resolved a problem I had due to my own mistake when setting up. I simply sent an email and everything was handled.
via Trustpilot -
Ken ShamelMonthly Pocket WiFiAug 25, 2026
Excellent customer service
Excellent customer service. They spoke English perfectly. Made it very easy.
via Trustpilot -
VineethData SIMJul 31, 2026
Service and support is good.
Service and support is good.
via Trustpilot
Price is pretty good. Flexible service. Easy support through mail. Network is also going -
Cliff KamargaVoice & Data SIM2026/08/26
A real life saver!
As someone who moved to Japan and needed a Japanese phone number, Sakura Mobile was a life saver. The person who helped me spoke English well and took me through the process step by step and answered all my questions. He was patient and understanding. I was able to use an overseas Debit Card as well which really helped. I can't recommend them enough for others in a similar situation (at least the Shinjuku branch).
via Trustpilot -
Azmah YusofHome Internet2026/06/17
Seamless signing in and easy payment…
Seamless signing in and easy payment method. Installation was also easy given clear instructions. The only English support service provider so far that I have trusted.
via Trustpilot -
Adhitya NugrahaHome Internet2026-06-17
Sakura Mobile Home WiFi
I have been using Home Wifi service for more than 1 month. There has never been any connection issue. It is fast enough for me to play online game while watching YouTube and having WhatsApp call. The setup is a no brainer, very easy. I just plugged in the device into wall socket and it was ready to use. Also, the customer service is very responsive and informative. I hope Sakura Mobile always keep its good service.
via Trustpilot -
Pat KHome InternetMay 21, 2026
Outstanding Customer Support and Excellent English Service
I have had an excellent experience with Sakura Mobile’s home internet service. What impressed me most was their dedication to customer support, especially during the installation process. Whenever I encountered setup or installation-related issues, their team worked diligently to help resolve them, providing timely guidance and follow-up until everything was functioning properly.
The staff are consistently professional, courteous, and genuinely helpful. Their polite communication and customer-oriented approach made the entire experience smooth and stress-free.
I have also used Sakura Mobile’s cellular service and have found the same high standard of support and professionalism across both services. The consistency of their customer care is truly commendable.
One of Sakura Mobile’s greatest strengths is its English-speaking support staff. For international residents, students, researchers, and professionals living in Japan, having access to knowledgeable staff who can communicate clearly in English makes a tremendous difference. It removes much of the uncertainty and frustration that can sometimes accompany telecommunications services in a foreign country.
Overall, I highly recommend Sakura Mobile to anyone looking for reliable internet or mobile services in Japan. Their excellent customer support, professional staff, and strong English-language assistance set them apart from many other providers.
via Trustpilot -
NicholasVoice & Data SIMJun 14, 2026
Top Notch Customer Service
Fantastic customer service, big thank you to both Ezri and Keigo for assisting with an issue related to my eSim. Despite communicating via email, responses were prompt, to the point and most importantly helped fix the issue in under a day. Coverage is absolutely fantastic throughout the country and is so simple and easy to use.
I recommend Sakura Mobile for anyone visiting or living in Japan.
via Trustpilot -
MattData SIMAug 02, 2026
Recognises 2nd gen residence card
It was very quick and easy to order a SIM card and pick it up at their office the next day. They allow you to pay with an international card, and they have updated their systems to recognise the 2nd generation residence card, which I found many other providers could not do.
via Trustpilot -
David BarryVoice & Data SIMAug 06, 2026
Fantastic service
Everything from start to finish was simple and easy. The English language support was fantastic. Brandon at the Shinjuku office helped us set up our Japanese phone lines. Other team members helped us get our internet set up within days of our arrival to Tokyo. We are delighted that we chose Sakura Mobile for our phone and internet!
via Trustpilot -
Eliza BarraganHome InternetAug 19, 2026
Very happy!
The website was easy to use and understand. After I submitted my request for my 5g router, the company reached out to me to confirm delivery address and location. The device arrived on time. Instructions were clear and everything worked perfectly! Very happy with my experience.
via Trustpilot -
Pat BData SIMAug 24, 2026
Happy customer for years
I've been a customer for years. I really like Sakura Mobile. My most recent interaction was getting their help setting up my new iphone. They were patient and knowledgeable.
via Trustpilot
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