We operate under Docomo network, Japan’s most reliable network with the widest coverage area. NTT Docomo network has been serving the largest number of Japanese since the beginning of cell phone history.
Every provider claims LTE connections up to 988Mbps or more, saying this is the reason why their internet is fast. In fact, it is the server that is the key determinant of fast internet. Our backbone servers are much stronger so it will deliver you a real fast internet performance.
You can use your existing phone (your phone needs to be unlocked). Our tech support team is experienced at handling non-Japanese phones.
If you didn’t use all of your data during the month, it will be automatically rolled over to the next one!
Watch the SIM card Installation
Video: Installing your SIM card
eSIM PDF: Installing your eSIM
Android
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iPhone
SIM should work okay for most 4G/LTE capable devices including iPhones, Android smartphones, blackberries, Nokia, and etc. In general, only thing you need to care is whether your device is Unlocked (SIM-free). Below is a list of devices we have tested to work. For further information, please feel free to contact us.
Your device has to be unlocked (SIM-free). To check if your device is unlocked, please check here or contact your cellphone company. Phones from most European and Asian countries are normally unlocked. Phones from United States can be locked. We suggest to check it with your phone company.
For network locked device, Pocket WiFi is available.
Your device has to be able to use eSIM. Please check your device's specifications and make sure it can use eSIM. If you are not sure, please check the device's manufacturer's website or where you purchased the device.
* The following Apple devices are not compatible with eSIM:
Apple watches, iPhones bought in China, Hong Kong and Macau.