Your flight lands at Narita. Tokyo is still an hour away. You need to find your train, check your transfer, and message your hotel. And the airport's free WiFi? It's gone the moment you step on the train.
The fix: grab a Pocket WiFi before you leave the airport. At Narita International Airport (NRT), Pocket WiFi counters are on the arrivals floors of Terminals 1 and 2, with one provider in Terminal 3. A 7-day rental costs about 6,000 to 14,000 yen.
Below, we compare the five providers by price, data, battery, pickup, and returns.
Quick Answer
- Most well-rounded: Sakura Mobile. You get 10 GB/day of guaranteed high-speed data on the docomo network and about 20 hours of battery. Pick it up at the JAL ABC counters in Terminals 1 and 2, and mail it back from anywhere in Japan.
- Lowest price: AnyFone JAPAN, from 6,020 yen for 7 days (5G Unlimited). JAL ABC is next at 7,350 yen when booked online.
- Landing late at night: the JAL ABC counters stay open until 1 hour after the last international arrival. Telecom Square's WiFiBOX kiosks run 24 hours.
- Landing at Terminal 3: Global WiFi / NINJA WiFi is the only provider with a counter there. All other providers require pickup in Terminal 2, a short shuttle ride away.
- Every provider below offers online booking and airport pickup.
About this comparison: Sakura Mobile publishes this guide and is one of the providers compared. Prices and specs come from each provider's official website as of October 2026.
Flying into Haneda instead? Haneda has its own counters, hours, and options. See our Haneda Guide for what to know when you land.
- Is Narita Airport WiFi Free?
- Narita Has Three Terminals: Here's Where to Pick Up Your Pocket WiFi
- Which Pocket WiFi Fits You?
- How We Compared These Providers
- 5 Pocket WiFi Providers at Narita Airport, Compared
- Why Sakura Mobile?
- Pocket WiFi, SIM, or eSIM at Narita Airport
- Pickup & Return at Narita Airport (NRT)
- Long-Term Stays
- Final Word: Narita Airport Pocket WiFi
- Narita Pocket WiFi FAQ
Is Narita Airport WiFi Free?
Yes, Narita Airport offers free WiFi in all three terminals. However, it stops working once you leave the building, including on the train platforms. It's also a shared public network, so it can slow down when several flights land at once.
A Pocket WiFi device solves both problems. It gives your group a private, password-protected connection that comes with you onto the train and around Japan.
Still planning your ride into Tokyo? Our Narita to Tokyo Guide compares the trains, buses, and taxis that connect the airport to the city.
Narita Has Three Terminals: Here's Where to Pick Up Your Pocket WiFi
At Narita, most Pocket WiFi counters are on the 1F arrivals floors of Terminals 1 and 2. Terminal 3 has only one provider.
Pocket WiFi at Narita Terminal 1
In Terminal 1, most Pocket WiFi counters are on the 1F arrivals floor. Sakura Mobile devices are picked up at the JAL ABC counter in the South Wing, which stays open until 1 hour after the last international arrival.
| Provider | Location | Hours |
| Sakura Mobile | 1F Arrivals, South Wing (JAL ABC counter) | 6:30 AM-1 hour after last arrival |
| AnyFone JAPAN | 1F store (SoftBank Global Rental / AnyFone JAPAN) | 7:00 AM-9:00 PM |
| JAL ABC | 1F Arrivals, North and South Wings | 6:30 AM-1 hour after last arrival |
| Telecom Square | 1F Arrivals (WiFiBOX) 4F Departures, South Wing (WiFiBOX) 4F Departures, North Wing (JAL ABC counter) | 24 hours (WiFiBOX) 7:00 AM-9:00 PM (counter) |
| GLOBAL WiFi / NINJA WiFi | Counter in Terminal 1 | 6:30 AM-9:30 PM |
Pocket WiFi at Narita Terminal 2
In Terminal 2, staffed counters are generally on the 1F arrivals floor. Telecom Square's 24-hour WiFiBOX kiosks are on the 3F departures floor and the B1F railway floor. Sakura Mobile devices are picked up at the JAL ABC counter on 1F.
| Provider | Location | Hours |
| Sakura Mobile | 1F Arrivals (JAL ABC counter) | 6:30 AM-1 hour after last arrival |
| AnyFone JAPAN | 1F store (SoftBank Global Rental / AnyFone JAPAN) | 7:00 AM-9:00 PM |
| JAL ABC | 1F Arrivals | 6:30 AM-1 hour after last arrival |
| Telecom Square | 3F Departures (WiFiBOX) B1F railway ticket gate floor (WiFiBOX) | 24 hours |
| GLOBAL WiFi / NINJA WiFi | 1F Arrivals | 7:00 AM-9:00 PM |
Pocket WiFi at Narita Terminal 3
Terminal 3 serves mainly low-cost carriers, and only Global WiFi / NINJA WiFi has a Pocket WiFi counter there (7:00 AM-9:00 PM). For every other provider, walk to Terminal 2. It takes about 15 minutes on foot along the covered walkway, and a free shuttle bus also connects the terminals.
Arriving Late at Night or Early in the Morning
If your flight lands late, head to the JAL ABC counters in Terminals 1 and 2. Sakura Mobile and JAL ABC devices are picked up there, and the counters stay open until 1 hour after the last international arrival. Telecom Square's WiFiBOX kiosks run 24 hours. Most other counters close around 9:00 PM.
If you'd rather skip the counter entirely, Sakura Mobile can deliver your device to your hotel or wherever you're staying in Japan instead.
New to Narita?
For more on getting through the airport, from the moment you touch down, see our Narita Airport Guide.
Which Pocket WiFi Fits You?
On a budget? AnyFone JAPAN has the lowest 7-day price on this list (6,020 yen for its 5G Unlimited plan). JAL ABC is close behind at 7,350 yen if you book online.
Traveling with family or a group? Sakura Mobile connects up to 15 devices, lasts about 20 hours, and guarantees 10 GB/day of high-speed data.
Landing late or without a reservation? Sakura Mobile, JAL ABC, and Telecom Square offer same-day rentals, depending on stock. JAL ABC counters stay open until 1 hour after the last arrival, and WiFiBOX kiosks run 24 hours.
Visiting several cities, or heading outside Tokyo? Sakura Mobile runs on docomo, with wide coverage that includes rural areas like Nikko and Hakone. You can mail it back from any postbox in Japan.
Traveling solo with light data needs? A SIM card or eSIM may cost less and means one less device to carry. See the Pocket WiFi, SIM, or eSIM section below.
How We Compared These Providers
We've helped travelers stay connected in Japan for over 10 years. This guide includes only providers with a staffed counter or kiosk at Narita. We compared four things:
- Cost for 7-day and 14-day rentals
- Whether "unlimited" data holds up or slows down after a daily limit
- Battery life and device limits
- How easy it is to reach English support
Prices are for each provider's standard unlimited or lowest-cost plan, booked online, as listed on its official website in October 2026.
5 Pocket WiFi Providers at Narita Airport, Compared
A 7-day Pocket WiFi rental at Narita costs between 6,020 and 13,860 yen, depending on the provider and plan. The biggest differences are in guaranteed data, battery life, and where and when you can pick up and return the device.
| Sakura Mobile | AnyFone JAPAN / SoftBank Global | JAL ABC | Telecom Square | NINJA WiFi / GLOBAL WiFi | |
| Price (7 days) | 8,558 yen | 6,020 yen (5G Unlimited) | 7,350 yen | 9,733 yen | 13,860 yen |
| Price (14 days) | 11,616 yen | 12,040 yen (5G Unlimited) | 14,700 yen | 19,466 yen | 27,720 yen |
| Price (30 days) | 18,579 yen | 25,800 yen (5G Unlimited) | 31,500 yen | 41,712 yen | 59,400 yen |
| Data | Unlimited (10 GB/day hgih-speed guaranteed) | Unlimited plans available | Unlimited (FUP cap undisclosed) | 3 GB/day or Unlimited (FUP cap undisclosed) | 1GB-10 GB/day (Data varies depending on plan) |
| Battery | 20 hours | Information undisclosed | Information undisclosed | 12 hours | 5-6 hours |
| Device connections | Up to 15 (5 recommended for best performance) | Up to 10 | Information undisclosed | Up to 5 | Up to 5 |
| English support | 7 days a week via chat, email, and phone; in-person support at the Shinjuku office | Yes (business hours) | Not available | WiFiBOX lists 24/7 support | English phone support |
| Insurance | 110 yen/day | 220 yen/day | 210 yen/day | 330 yen/day | 330 yen/day |
| Location | T1, T2 (JAL ABC counter) | T1, T2 | T1, T2 | T1, T2 | T1, T2, T3 |
| Counter Hours | 6:30 AM-1 hour after last arrival | 7:00 AM-9:00 PM | 6:30 AM-1 hour after last arrival | 24 hours at kiosks T1 North Wing counter 7:00 AM-9:00 PM | T1: 6:30 AM-9:30 PM T2/T3: 7:00 AM-9:00 PM |
*Prices include tax. Insurance and other add-ons are not included. JAL ABC prices are online booking rates—counter rates are higher. NINJA WiFi and Global WiFi are operated by the same company.
Why Sakura Mobile?
A few things set Sakura Mobile apart from the rest of the list:
- Network: docomo, with wide coverage that includes many rural areas.
- Guaranteed data: at least 10 GB of high-speed data every day, even under the Fair Usage Policy.
- Battery: about 20 hours, enough for a full day out.
- Support: chat, email, and phone, 7 days a week, plus in-person help at our Shinjuku office.
- Return: mail it back in the prepaid envelope from any Japan Post mailbox.
It's not automatically the cheapest option here, but it holds up best across the things that shape a real trip.
Pocket WiFi, SIM, or eSIM at Narita Airport
Pocket WiFi suits groups and travelers carrying several devices, while a SIM card or eSIM usually suits solo travelers with light data needs. Use this shortcut if you're still deciding.
| Your Situation | Better Fit | Why |
| Traveling with family or a group | Pocket WiFi | Everyone shares one connection instead of buying separate SIM cards |
| Traveling alone, light data use | SIM or eSIM | Usually costs less, and less to carry |
| Streaming, video calls, or remote work on the go | Pocket WiFi | Look for a plan with a strong guaranteed daily data amount |
| Bringing a laptop or tablet in addition to your phone | Pocket WiFi | One device connects everything you're carrying |
| Your phone is carrier locked | Pocket WiFi | A locked phone can't use a SIM or eSIM at all |
| Your group is splitting up during the day | SIM or eSIM | A shared device doesn't work once everyone scatters |
Sakura Mobile offers both Pocket WiFi and eSIM plans, so you can pick whichever fits your trip.
Leaning towards a SIM card or eSIM?
These guides can help you choose:
- Picking up a SIM card when you land: Narita SIM Card Guide
- Comparing eSIMs for travel across Japan: Best eSIM for Japan
- Spending most of your trip in the city: Best eSIM for Tokyo
Pickup & Return at Narita Airport (NRT)
Picking up a pre-booked Pocket WiFi at Narita takes a few minutes. Returns differ more by provider, so check yours before your last day.
Picking up your device
- Book online before your flight.
- After customs, go to your provider's counter in your arrival terminal.
- Show your passport and booking confirmation to get the device.
- Turn it on, connect your phone, and you're ready for the ride into Tokyo.
In this short video, we walk through airport pickup and how to connect your phone.
How to Return Your Pocket WiFi at Narita
Sakura Mobile rentals come with a prepaid envelope, so you can return the device from anywhere in Japan, even if you fly home from another airport. Other providers may use airport counters, return boxes, or kiosks.
Worth keeping in mind:
- Pack a charging cable or power bank just in case.
- Return the device on schedule to avoid late fees.
- Check insurance coverage before booking if loss or damage is a concern.
Long-Term Stays
A Pocket WiFi rental works well even for longer trips. However, for stays longer than about 60 days, it's usually not the cheapest option. If you're staying in Japan for longer than that, a long-term SIM plan tends to work out cheaper and includes a Japanese phone number, not just data.
Final Word: Narita Airport Pocket WiFi
The best Pocket WiFi depends on how you travel. For one option that covers most needs, Sakura Mobile's guaranteed data, 20-hour battery, and mail-back return make it a solid default.
Whichever you choose, book online before you fly to save money and make sure a device is waiting.
Narita Pocket WiFi FAQ
- Q1. Is Narita Airport WiFi free?
Yes, Narita Airport has free WiFi in all three terminals. However, it's a shared public network, and stops working once you leave the building. A Pocket WiFi gives your group a private connection that comes with you onto the train and around Japan.
- Q2. Where is the Pocket WiFi counter at Narita Terminal 1, 2, and 3?
Most Pocket WiFi counters are on the 1F arrivals floor of Terminals 1 and 2, including the JAL ABC counters where Sakura Mobile devices are picked up. In Terminal 3, only Global WiFi / NINJA WiFi has a counter, so other travelers walk to Terminal 2.
- Q3. Can I rent Pocket WiFi on the same day at Narita?
Yes, but same-day rentals depend on stock at every counter. Sakura Mobile, JAL ABC, and Telecom Square's WiFiBOX kiosks all offer same-day rentals. Devices can run out in busy seasons, so booking online ahead is the safer choice.
- Q4. Can I pick up my Pocket WiFi late at night?
Yes, at some locations. Sakura Mobile and JAL ABC devices are picked up at the JAL ABC counters in Terminals 1 and 2. These counters stay open until 1 hour after the last international arrival. Telecom Square's WiFiBOX kiosks run 24 hours. Sakura Mobile can also deliver your device to your hotel, so you can skip the counter.
- Q5. Can I return my Pocket WiFi at a different airport?
It depends on the provider. Sakura Mobile includes a prepaid return envelope with every rental. You can drop the device into any Japan mailbox, whether you fly from Narita, Haneda, Kansai, or anywhere else. Other providers may mainly take returns at their own counters, return boxes, or kiosks, so check your confirmation email.
- Q6. How much does a Pocket WiFi cost at Narita?
A 7-day rental at Narita costs between 6,020 and 13,860 yen across five providers compared here, and a 14-day rental between 11,616 and 27,720 yen. Insurance is extra, from 110 to 330 yen per day. Booking online is usually cheaper than renting at the counter.
- Q7. What happens if I lose or damage the device?
Contact your support right away. All five providers offer optional insurance. Sakura Mobile's costs 110 yen per day. If the device is stolen, file a report at a police box (koban or the airport police desk.
