About
Sakura Mobile Connecting 500,000+ travelers and residents in Japan since 2014 — entirely in English.

500,000+Customers Since 2014

3,686Reviews on yotpo.

English-First Support

Our team speaks English, every day, for everything. From signing up to sorting tech issues, no Japanese required.

Best-Matched Network for Every Need

Each plan runs on the network built for it — docomo, au (KDDI), or Softbank.
Always the right backbone, no compromise.

All Japan Connectivity
in One Place

SIM cards, eSIMs, WiFi routers, and home internet — all from one provider. SIM cards, eSIMs, WiFi routers, and home internet — all in one place.

Trusted by 500,000+
Since 2014

Rated 4.8★ on Trustpilot with 1,300+ reviews, and 3,000+ Yotpo reviews.

Secure Payment

We accept credit and debit cards issued outside of Japan. No Japanese bank account or local card needed.

Ready When You Land

Activate your eSIM the same day, pick up a SIM card or Pocket WiFi at the airport, or have it delivered to your accommodation — with same-day courier available in the Tokyo area.

Our mission

A Wireless service for people from overseas

In the smartphone era, mobile internet is essential for travel. Our mission is to provide simple, affordable wireless service in Japan for overseas travelers in Japan.

Values

As a global organization, we embrace diversity, equity, and inclusion — with the goal of connecting people worldwide through our diverse backgrounds, shared experiences, and innovation.

Team

At Sakura Mobile, we’re here to make your stay or life in Japan smooth and worry-free. Our team is made up of passionate members from all over the world, ready to support you every step of the way!

Customer Support Team

Providing top-notch customer support, our team ensures a smooth experience with SIMs, eSIMs, WiFi, and home internet. We’re here to help every step of the way!

Shipping Team

Fast and reliable, we handle the shipping of orders across Japan, making sure your SIMs, WiFi devices, and more reach you on time.

Airport counter team

Our team is ready to assist you at airport counters across Japan, including Kansai and Fukuoka, Narita and Haneda partner counters, providing support and product pickups.

Marketing team

Spreading the word about Sakura Mobile, we connect with customers through creative campaigns and valuable insights.

Tech Team

Behind Sakura Mobile, we create reliable systems from eSIM issuance to intuitive MyPages and smooth sign-up experiences.

Design & Development Team

Designing and coding the Sakura Mobile experience, we craft a user-friendly platform and engaging visuals for our products.

Join us!

Check opportunities

Get in touch

Operating Company

Sakura Mobile is operated by Og inc.
Og inc.
Zenken Plaza II 6th Fl.
1-3-13, Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023, Japan
Company website

Legal Notice

特定商取引法に基づく表記

販売業者	株式会社Og
運営統括責任者名	須永倫企
事業者の所在地	〒160-0023 東京都新宿区西新宿1-3-13 Zenken Plaza II 6F
販売価格	サービスによって異なりますので、各サービスの案内をご覧ください。
お支払方	クレジットカードもしくは銀行振込によるお支払いとなります。
商品代金以外の料金の説明	販売価格とは別に消費税、配送料、代引き手数料、振込手数料がかかる場合もございます。通常発送での送料は８９０円となります。
申込有効期限	ご注文後7日以内といたします。ご注文後７日間ご入金がない場合は、購入の意思がないものとし、注文を自動的にキャンセルとさせていただきます。
返品 / 不良品	貸し出しの機器類の電源が入らない等商品に明かな欠陥が見受けられる場合は速やかにご連絡下さい。代替品の発送を致します。通信等のサービスに関しましては商品の性質上返品・交換は応じかねます。明らかな欠陥が認められる場合をのぞき、返送、再送の送料はお客様負担となります。
解約事務手数料	サービスによって異なりますので、各サービスの案内をご覧ください。
引渡し時期	決済の承認後、ご利用開始日の前日午後１１時までに指定場所へ配達いたします。
サービス名	Sakura Mobile
電話番号	03-5937-5869
公開メールアドレス	contact@sakuramobile.jp

For monthly contracts

About Sakura Mobile Connecting 500,000+ travelers and residents in Japan since 2014 — entirely in English.