About
Sakura Mobile
Sakura Mobile is a service designed to connect.
With our services in Japan and around the globe.
Japan is a leader in technology, but language and tech barriers can be challenging for overseas travelers.
Sakura Mobile simplifies your experience with reliable, easy-to-use wireless services, ensuring a stress-free connection throughout your time in Japan.
Our mission
A Wireless service for people from overseas
In the smartphone era, mobile internet is essential for travel. Our mission is to provide simple, affordable wireless service in Japan for overseas travelers in Japan.
Values
As a global organization, we embrace diversity, equity, and inclusion - with a goal to connect people worldwide through our different backgrounds, shared unique experiences, and innovation.
Team
At Sakura Mobile, we’re here to make your stay or life in Japan smooth and worry-free. Our team is made up of passionate members from all over the world, ready to support you every step of the way!
Customer Support Team
Providing top-notch customer support, our team ensures a smooth experience with SIMs, eSIMs, WiFi, and home internet. We’re here to help every step of the way!
Shipping Team
Fast and reliable, we handle the shipping of orders across Japan, making sure your SIMs, WiFi devices, and more reach you on time.
Airport counter team
Our team is ready to assist you at airport counters across Japan, including Narita, Haneda, Kansai, and Fukuoka, providing support and product pickups.
Marketing team
Spreading the word about Sakura Mobile, we connect with customers through creative campaigns and valuable insights.
Tech Team
Behind the scenes, we build and optimize the purchase flow while debugging to keep everything running seamlessly.
Design & Development Team
Designing and coding the Sakura Mobile experience, we craft a user-friendly platform and engaging visuals for our products.
Join us!
Get in touch
Operating Company
Sakura Mobile is operated by Og inc.
Og inc.
Zenken Plaza II 6th Fl.
1-3-13, Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023, Japan
Company website
Legal Notice
特定商取引法に基づく表記
| 販売業者 | 株式会社Og |
|---|---|
| 運営統括 責任者名 |
須永倫企 |
| 事業者の所在地 | 〒160-0023 東京都新宿区西新宿1-3-13 Zenken Plaza II 6F |
| 販売価格 | サービスによって異なりますので、各サービスの案内をご覧ください。 |
| お支払方 | クレジットカードもしくは銀行振込によるお支払いとなります。 |
| 商品代金以外の 料金の説明 |
販売価格とは別に消費税、配送料、代引き手数料、振込手数料がかかる場合もございます。通常発送での送料は８９０円となります。 |
| 申込有効期限 | ご注文後7日以内といたします。ご注文後７日間ご入金がない場合は、購入の意思がないものとし、注文を自動的にキャンセルとさせていただきます。 |
| 返品 / 不良品 | 貸し出しの機器類の電源が入らない等商品に明かな欠陥が見受けられる場合は速やかにご連絡下さい。代替品の発送を致します。通信等のサービスに関しましては商品の性質上返品・交換は応じかねます。明らかな欠陥が認められる場合をのぞき、返送、再送の送料はお客様負担となります。 |
| 解約事務手数料 | サービスによって異なりますので、各サービスの案内をご覧ください。 |
| 引渡し時期 | 決済の承認後、ご利用開始日の前日午後１１時までに指定場所へ配達いたします。 |
| サービス名 | Sakura Mobile |
| 電話番号 | 03-5937-5869 |
| 公開メール アドレス |
contact@sakuramobile.jp |
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