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TRAVEL eSIM COMPATIBILITY

Sakura Mobile Travel SIM Card

eSIM

To use eSIM in Japan, please check followings.

1. Unlocked (SIM-free) Device

Your device has to be unlocked (SIM-free). To check if your device is unlocked, please contact your cellphone company. Phones from most European and Asian countries are normally unlocked. Phones from United States can be locked. We suggest to check it with your phone company. For network locked device, Pocket WiFi is available.

2. Network compatibility

NTT docomo uses Band 1 and Band 19 network signals.

If your device can receive band 1 signal, your device can be used at most cities. If you are visiting rural areas and your device is not capable band 19 signals, signal reception can be weak. We suggest to use Pocket WiFi for those visiting rural area without band 19 supported devices.

4G network:

Band 1 (2100MHz) :Most cities
Band 19 (800MHz) :rural areas, mountains, lakes, islands, suburbs of Kyoto, Nara, Hokkaido except Sapporo, North of Okinawa, and Takayama

– If you have any questions, feel free to contact us or talk to us through chat.


Tested Devices

Apple Inc. Smartphone

Device Tether Note
iPhone 15 Pro Max iOS 17.0.2(21A350)
iPhone 15 Pro iOS 17.0.2(21A350)
iPhone 15 Plus iOS 17.0.2(21A350)
iPhone 15 iOS 17.0.2(21A350)
iPhone 14 Pro Max iOS 16.0.1(20A371)
iPhone 14 Pro iOS 16.0.1(20A371)
iPhone 14 Plus iOS 16.0.1(20A371)
iPhone 14 iOS 16.0.1(20A371)
iPhone SE(3rd Gen) iOS 15.4(19E241)
iPhone 13 Pro Max iOS 15.3.1(19D52)
iPhone 13 mini iOS 15.3.1(19D52)
iPhone 13 Pro iOS 15.3.1(19D52)
iPhone 13 iOS 15.3.1(19D52)
iPhone 12 Pro Max iOS 15.3.1(19D52)
iPhone 12 mini iOS 15.3.1(19D52)
iPhone 12 Pro iOS 15.3.1(19D52)
iPhone 12 iOS 15.3.1(19D52)
iPhone SE(2nd Gen) iOS 15.3.1(19D52)
iPhone 11 Pro Max iOS 15.0.2(19A404)
iPhone 11 Pro iOS 15.3.1(19D52)
iPhone 11 iOS 15.0.2(19A404)
iPhone XR iOS 15(19A346)
iPhone XS Max iOS 15.3.1(19D52)
iPhone XS iOS 15(19A346)

Notes about Apple devices

The following Apple devices are not compatible with eSIM:
Apple watches, iPhones bought in China, Hong Kong and Macau.

Apple Inc. iPad

Device Tether Note
12.9-inch iPad Pro (6th generation) iPadOS 16.5.1(c)(20F770750d)
12.9-inch iPad Pro (5th generation) iPadOS 15.3.1(19D52)
12.9-inch iPad Pro (4th generation) iPadOS 15.3.1(19D52)
12.9-inch iPad Pro (3rd generation) iPadOS 15.0.2(19A404)
11-inch iPad Pro (4rd generation) iPadOS 16.5.1(c)(20F770750d)
11-inch iPad Pro (3rd generation) iPadOS 15.3.1(19D52)
11-inch iPad Pro (2nd generation) iPadOS 15.3.1(19D52)
11-inch iPad Pro iPadOS 15(19A346)
10.5-inch iPad Pro iPadOS 15(19A346)
iPad Air (5th generation) iPadOS 15.4(19E241)
iPad Air (4th generation) iPadOS 15(19A346)
iPad Air (3rd generation) iPadOS 15(19A346)
iPad (10h generation) iPadOS 16.5.1(c)(20F770750d)
iPad (9th generation) iPadOS 15.3.1(19D52)
iPad (8th generation) iPadOS 15.3.1(19D52)
iPad (7th generation) iPadOS 15.0.2(19A404)
iPad mini (6th generation) iPadOS 15.3.1(19D52)
iPad mini (5th generation) iPadOS 15(19A346)

Notes about Apple devices

The following Apple devices are not compatible with eSIM:
Apple watches, iPads bought in China, Hong Kong and Macau.

Samsung Electronics Co., Ltd.

Device Tether Note
Galaxy S24 Ultra Android 14
Galaxy S24+ Android 14
Galaxy S24 Android 14
Galaxy S23 Ultra Android 13
Galaxy S23+ Android 13
Galaxy S23 Android 13
Galaxy Z Flip 5 Android 13
Galaxy Z Fold 5 Android 13
Galaxy A54 5G Android 13
Galaxy S22 Ultra Android 12
Galaxy S22+ Android 12
Galaxy S22 Android 12
Galaxy Z Flip 4 Android 12
Galaxy Z Fold 4 Android 12L
Galaxy M23 5G Android 12
Galaxy A23 5G Android 12
Galaxy S22 SCG13 Android 12
Galaxy S22 SC-51C Android 12
Galaxy S21 Ultra 5G Android 11
Galaxy S21+ 5G Android 11
Galaxy S21 5G Android 11
Galaxy Z Flip 5G SCG04 Android 11
Galaxy Z Flip 3 5G Android 11
Galaxy Z Fold 3 5G Android 11
Galaxy Z Fold Android 11
Galaxy Note20 Ultra 5G SCG06 Android 11
Galaxy Note20 5G Android 11
Galaxy Note20 Android 11
Galaxy S20 Ultra Android 10
Galaxy S20+ 5G Android 10
Galaxy S20+ Android 10
Galaxy S20 5G Android 10
Galaxy S20 Android 10
Galaxy Z Flip 5G Android 10
Galaxy Z Flip Android 10
Galaxy Z Fold 2 5G Android 10

Notes about Android devices
Depending on the country in which it was purchased, there was may cases where models featured in the above list are not compatible with eSIM.
Please get in touch with your local carrier/local device brand store to ensure your devices are eSIM capable.

Google Inc.

Device Tether Note
Google Pixel 8 Pro Android 14(UD1A.230803.041)
Tested model: G0B96
Google Pixel 8 Android 14(UD1A.230803.041)
Tested model: GZPF0
Google Pixel 7a Android 13(TQ2B.230505.005.A1)
Tested model: G82U8
Google Pixel Fold Android 13(TQ3C.230705.001.C1)
Google Pixel 7 Android 13(TD1A.220804.031)
Tested model: G03Z5
Google Pixel 7 Pro Android 13(TD1A.220804.031)
Tested model: GFE4J
Google Pixel 6a Android 13(TP1A.220624.021.A1)
Tested model: GB17L
Google Pixel 6 Pro Android 12(SQ1D.220105.007)
Tested model: GF5KQ
Google Pixel 6 Android 12(SQ1D.220105.007)
Tested model: GR1YH
Google Pixel 5a (5G) Android 11(RD2A.210605.006)
Google Pixel 5 Android 12(SP1A.210812.015)
Google Pixel 4a (5G) Android 11(RQ2A.210305.006)
Google Pixel 4a Android 11(RP1A.200720.011)
Google Pixel 4 XL Android 11(RP1A.200720.009)
Google Pixel 4 Android 11(RP1A.200720.009)

Others

Device Tether Note
Huawei P40 Android 10
Huawei P40 Pro Android 10
Huawei Mate 40 Pro Android 10
Huawei P40 Pro 5G Android 10(11.0.0.207(C635E2R2P3)GPU Turbo)
motorola Mobility moto g52j 5G Android 11(RRYB31.Q3-80-29)
Tested model: XT2219-1
OPPO Reno7 A ColorOS V12(CPH2353_11_A_11)
OPPO A55s 5G ColorOS V11(CPH2309_11_A.11)
OPPO Find X3 Pro ColorOS V11(CPH2173_11_A.22)
OPPO Reno5 A ColorOS V11(CPH2199_11_C.33)
OPPO A73 ColorOS V7.2(CPH2099_11_A.41)
Xiaomi Redmi Note 11 Pro 5G MIUI 13.0.2.0
Xiaomi Redmi Note 10T MIUI 13.0.2.0
Xiaomi 12T Pro MIUI 13.0.1.0

Notes about Android devices
Depending on the country in which it was purchased, there was may cases where models featured in the above list are not compatible with eSIM.
Please get in touch with your local carrier/local device brand store to ensure your devices are eSIM capable.

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