Opening a Bank Account in Japan Is Not Easy!? A Full Introduction for Beginners

You might be struggling if you are trying to open a bank account in Japan. There are many banks you can choose from, all with different services.

You might also be looking for a bank with English support, but unfortunately, the process of opening a bank account is still difficult for international residents who do not speak the language. The number of banks that offer English support is growing, but still small.

In this article, we will go over the process of opening a bank account in Japan.

Take Note!

The fees and other information provided in this article are subject to change at any time. We strive to keep the information as up-to-date as possible, but we cannot guarantee that it is the most recent information. If you want to get the latest information, please contact the bank you are interested in.

6 Points to Consider When Looking For a Bank

First we will introduce 6 important points to consider when opening a bank account in Japan.

Difficulty Opening an Account

Unfortunately, there are only a few banks that offer support in English. For example, the application documents may only be in Japanese, or the smartphone application to manage your bank account may also be available only in Japanese.

Some banks will not allow you to open an account if you do not speak Japanese. Language support is an important point to consider when choosing a bank.

The Number of ATMs and Bank Branches

Using the ATM, you can transfer money, check your account balance, and more. Nowadays, many banks offer a smartphone application or online banking service that can provide these services. The ATM is still used to withdraw money. Many shops still accept only cash, so the number of ATMs in your area is something to consider.

Online Banking or Regular Banking

Some banks operate entirely online and do not have physical branches. Compared to traditional banks, they often offer advantages such as lower fees and higher savings interest rates. However, because they lack in-person locations, customer support is typically limited to phone and email.

Bank accounts are essential for everyday life. In an emergency, being able to speak directly with a bank teller can make resolving issues easier. For this reason, if you are new to living in Japan, it may be better to avoid online-only banks.

Bank Account Fees (Transaction Fees, Withdrawal Fees, etc.)

In most cases, Japanese banks do not charge account maintenance fees. The main fees to be aware of are ATM withdrawal fees, domestic transfer fees, and charges for international remittances.

However, these feed do not vary significantly between banks. For example, the difference in transfer fees is typically no more than 100 yen per transaction. While this could add up if you make more than 50 transfers per month, most people do not need to worry about it.

Does Your Company Require Certain Banks?

When you open a bank account to receive your company or part-time job salary, your employer may require you to use a specific bank. It's a good idea to check this in advance to avoid any issues.

In many cases, the designated bank is a major institution, so using it as your primary account should not be a problem. However, if you anticipate challenges—such as language barriers (for example, limited or no English support)—you should discuss this with your employer beforehand.

Are Online Banks and Apps Available in English?

Most banks in Japan offer online banking or dedicated smartphone apps that allow you to check your balance, view transaction history, transfer money, and send funds overseas. However, in many cases, these services are only available in Japanese.

Managing your bank account in Japanese on a daily basis can be challenging. If possible, choose a bank that offers English support for its online banking and app. If English suppor is not avaialble, it's helpful to learn some basic banking terms in Japanese.

We've included a list of commonly used banking terms at the end of this article—be sure to check it out if you're interested!

The Bank You Should Choose

Do these points make sense to you? Next, let's look at three recommended banks by features.

Easiest For Foreigners to Open an Account – Japan Post Bank

Most banks in Japan do not allow you to open a new account within your first six months of arrival. However, this restriction does not apply to Japan Post Bank. While support at the teller window is usually only available in Japanese, you may be able to open an account if you go with a friend who can assist with communication.

Japan Post Bank is one of the most popular choices among foreigners living in Japan. It also has the largest network of branches, with approximately 24,000 locations nationwide. This makes it a convenient option no matter where you live, as access to a branch is rarely an issue.

In addition, Japan Post Bank holds one of the largest deposit balances among Japanese banks. The government indirectly owns a portion of its shares, which contributes to its reputation as a stable and reliable institution.

If you are wondering which bank to choose, Japan Post Bank is a strong and dependable option to consider.

Japan Post Bank Information

For your reference, you can find a guide for foreign nationals applying to open an account at Japan Post Bank here.

Peace of Mind with Perfect English Support – SMBC Trust Bank PRESTIA

Street view of an SMBC Prestia bank branch, showing the dark green vertical banner and glass storefront along a tiled pedestrian sidewalk in a city.

SMBC Trust Bank PRESTIA was originally Citibank Japan. In 2015, Sumitomo Mitsui Financial Group acquired Citibank Japan and rebranded it as "SMBC Trust Bank PRESTIA."

Its core services remain similar to those from its Citibank days and are generally more aligned with Western-style banking than traditional Japanese banks. For example, passbooks are not issued, and the banks places a strong emphasis on English-language customer support. Customers can also withdraw local currency from ATMs in over 200 countries and regions worldwide.

Branch locations are limited to major cities, with around 20–30 branches across Japan. However, most banking can be handled online, and customer support is available in English by phone. Additionally, PRESTIA is affiliated with Seven Bank ATMs (found in 7-Eleven stores) and SMBC ATMs, making cash withdrawals convenient.

For eligibility, students are generally not able to open an account within their first six months of arriving in Japan. However, if you are employed and have a stable job, it may be possible to open an account within that period.

SMBC Trust Bank PRESTIA Information

If You Live in the Kanto Region, You May Want to Consider – Bank of Mitsubishi UFJ

Mitsubishi UFJ Bank is one of Japan's three major megabanks. It has an extensive network of around 750 branches nationwide, making it the second-largest bank after Japan Post Bank. With many branches located in the Kanto area, it is a convenient option for those living in that region.

However, it is generally not possible to open an account within your first six months of arriving in Japan. In addition, while the bank's website may guide you through the online application process, foreign nationals are typically required to visit a branch in person to complete the account opening.

Mitsubishi UFJ Bank does not offer English-language support and may decline applications from individuals who are not comfortable communicating in Japanese. Although, opening an account can be challenging, the bank is highly reliable and offers a wide range of services.

If you are confident in your Japanese ability, Mitsubishi UFJ Bank is a solid option to consider.

The Different Types of Cards When Opening an Account

Have you ever heard of a cash card? In Japan, this is a card issued when you open a bank account. In addition, you can apply for a debit card or credit card if needed. Below is a simple breakdown of the differences between these cards.

Cash Card

A cash card is used to withdraw or deposit money at ATMs. It is directly linked to your bank account but is not connected to payment networks like Visa or Mastercard. Because of this, it cannot be used for shopping or payments.

Credit Card

A credit card works similarly to those in other countries. It can be used for in-store purchases and online shopping. However, it is only issued after passing a screening process. Charges are typically billed together and paid the following month.

Debit Card

A debit card can also be used for payments, like a credit card, but there are key differences:

• No credit screening is usually required
• Payments are deducted immediately from your bank account
• You can only spend the amount available in your account

Unlike a cash card, a debit card is primarily for payments. To withdraw cash from an ATM, you will generally need to use your cash card.

Bank-Related Japanese Words

Lastly, here are some useful Japanese banking terms that may come in handy. Take a look and try using them when opening a bank account in Japan!

Bank: 銀行 (Ginko)

Branch: 支店 (Shiten)

Savings Account: 普通預金口座 (Futsū Yokin Kōza)

Checking Account: 当座預金口座 (Tōza Yokin Kōza)

Deposit: 入金 (Nyūkin)

Withdrawal: 引き出し (Hikidashi)

Transfer: 振込み (Furikomi)

Direct Debit: 口座引き落とし (Kōza Hikiotoshi)

Passbook: 通帳 (Tsūchō)

Bank Account Number: 口座番号 (Kōza Bangō)

Account Balance: 預金残高 (Yokin Zandaka)

Fee: 手数料 (Tesūryō)

Interest Rates: 金利 (Kinri)

Overseas Remittance: 海外送金 (Kaigai Sōkin)

The Exchange Rate: 為替レート (Kawase Reito)