Setup procedures
Please make sure to follow the steps below to install the eSIM and activate your
data service.
Choose your type of connection (package)
Choose your device maker
Important notes before you install the eSIM profile
- The 5G Unlimited eSIM can be installed abroad before you arrive in Japan. However, some device models may display an error message since the eSIM cannot be activated outside of Japan.
- A stable internet connection is required to install the eSIM.
- The eSIM can only be installed once. DO NOT DELETE OR REMOVE the eSIM from your device after it has been installed, as the QR code can only be used one time.
Installation Steps
- Turn off any other eSIMs or physical SIMs besides ours.
- Connect to a stable WiFi network. If you're at the airport, you can use the airport’s WiFi.
- Issue the eSIM QR code so it is displayed on the screen.
- Scan or long press the QR code with the phone on which you want to install the eSIM. The installation will then begin.
Check our eSIM installation process video manual for iPhone
Important notes before you install the eSIM profile
- Your data plan’s validity starts immediately once the eSIM receives signal in Japan.
- To successfully install the eSIM, a stable Internet connection is required.
- The eSIM can only be installed once. DO NOT DELETE/REMOVE your eSIM from your device after the successful installation.
Installation Steps
- Turn off any other eSIMs or physical SIMs besides ours.
- Connect to a stable WiFi network. If you're at the airport, you can use the airport’s WiFi.
- Issue the eSIM QR code so it is displayed on the screen.
- Scan or long press the QR code with the phone on which you want to install the eSIM. The installation will then begin.
- Complete the APN settings to enable cellular data. You will need to create an APN profile and enter the values provided below. Check the video below or the PDF guide for more details and visuals.
Check our eSIM installation process video manual for Android
Check our step-by-step PDF setup guide for more details (Android)
APN Values
- *APN values are entered in lower case.
Important notes before you install the eSIM profile
- The 4G Unlimited eSIM data plan will start immediately after installation. Please install the eSIM only after you arrive in Japan.
- A stable internet connection is required to install the eSIM.
- The eSIM can only be used on the device it was originally installed on. It can be reinstalled but cannot be transferred to another device.
Installation Steps
- Turn off any other eSIMs or physical SIMs besides ours.
- Connect to a stable WiFi network. If you're at the airport, you can use the airport’s WiFi.
- Issue the eSIM QR code so it is displayed on the screen.
- Scan or long press the QR code with the phone on which you want to install the eSIM. The installation will then begin.
- If you want to use the hotspot feature, you’ll also need to set up the APN settings as well. Check the video below or the PDF guide for more details and visuals.
Check our eSIM installation process video manual for iPhone
Personal Hotspot Settings
Enter in:
CELLULAR DATA
LTE SETUP
PERSONAL HOTSPOT
- *APN values are entered in lower case.
Important notes before you install the eSIM profile
- The 4G Unlimited eSIM data plan will start immediately after installation. Please install the eSIM only after you arrive in Japan.
- A stable internet connection is required to install the eSIM.
- The eSIM can only be used on the device it was originally installed on. It can be reinstalled but cannot be transferred to another device.
Installation Steps
- Turn off any other eSIMs or physical SIMs besides ours.
- Connect to a stable WiFi network. If you're at the airport, you can use the airport’s WiFi.
- Issue the eSIM QR code so it is displayed on the screen.
- Scan or long press the QR code with the phone on which you want to install the eSIM. The installation will then begin.
- Complete the APN settings to enable cellular data. You will need to create an APN profile and enter the values provided below. Check the video below or the PDF guide for more details and visuals.
Check our eSIM installation process video manual for Android
Check our step-by-step PDF setup guide for more details (Android)
APN Values
- *APN values are entered in lower case.
- **If Auth. type “PAP or CHAP” is not available, please try each Auth. type separately (“CHAP” or “PAP”).
- *The router MUST be restarted after all the settings has been done. Please enter the following value to complete the setting. For a complete instruction , please refer to your device’ s manual or contact manufacturer.
- **APN values are entered in lower case.
- **If Auth. type “PAP or CHAP” is not available, please try each Auth. type separately (“CHAP” or “PAP”).