Important notices will be sent to the mail address. Please make sure the email account can receive emails from Sakura Mobile(firstname.lastname@example.org) .
Please have the necessary identification documents for signing a contract.
Required documents (jump to a section below)
MNP reservation number
※ Needed only when you’d like to transfer your current phone number (called Mobile Number Portability / MNP)
To get your MNP reservation number from your mobile operator by telephone, call following numbers.
You may also get your MNP reservation number at your mobile operator’s shop.
Please ask your mobile operator’s shop staff to prepare your MNP reservation number.
Fill out the application form in sign up page and submit it. Once your application is submitted, we will send a verification email.
In the verification email, you will find a link to document submission form. Please submit your required documents through the link to complete application.
*A document is required including the contracting customer’s name, address, and date of birth, and which matches the information registered to Sakura Mobile. Please make sure you are uploading clear images of both the sides of the document, else we can not process your application.
– Due to the law, voice SIM cards have to be sent by secure package. Item will be sent to the place on your proof of address.
– Usually, residence card with your current address is solely sufficient.
– If you’d like to pick it up at airport (or our office) upon arrival, your passport is solely sufficient. (proof of address is not required).
※Please have your addresss on residence card updated.
To update your residence card, you may registar your current address at municipal offices as described at goverment’s page
Upon shipping, we will send a shipping email.
You may find your tracking code in the email.
Normally, item will be deilreved in 2-5 days.
SIM card will be automatically activated once you insert it into your phone.
Please also set APN from settings to establish internet connection.
APN (Access Point Name) settings is described in APN settings