Your Complete Guide to Haneda Airport (HND)

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This article is up to date, including information about COVID-19

Haneda Airport, once the main airport in Tokyo, is now mainly taking care of domestic flights, while its cousin, Narita Airport, deals with the International ones.
It doesn’t mean you have no chance to land in Haneda though!
Haneda, being closer to the center of Tokyo, is a more desirable arrival point for visitors than Narita.
If it’s your first time in Japan, we’re sure you’re overcome with excitement to have finally arrived in the country you’ve dreamed about for so long — but your excitement quickly turns to confusion as soon as you step off the airplane at Haneda Airport.

Your mind is flooded with questions such as:

  • How can I get around Japan without speaking Japanese?
  • Can I easily travel alone in Japan?
  • How can I make my short time in Japan amazing?
  • Can I use my phone in Japan? What about the internet?

Don’t panic! We have these answers and more to help put your mind at ease. Keep reading to learn what you need to start your journey off on the right foot with this complete guide to Haneda Airport.

This article is for all travelers landing in Haneda airport.

For those who want to know more about Narita or Kansai Airport, you can check out our Complete guide to Narita Airport and Complete guide to Kansai Airport.


Available Haneda Airport Services

Please note that the information in this article is about Terminal 3 of Haneda Airport, where international flights arrive and leave.

Skip to what you need to know:


Haneda Airport

Haneda Airport WiFi

Likely, one of the first things you will want to do after landing at Haneda Airport is to let your family and friends know you have arrived safely and post a selfie! If you want to get online, simply connect to the airport’s official WiFi ID: “HANEDA-FREE-WIFI

Wireless internet access is available throughout the airport.


How to Connect to Haneda Airport Free WiFi

  1. From your device’s “Settings” menu, set “WiFi” to ON and select “HANEDA-FREE-WIFI”.
  2. Open your web browser.
  3. There is no password and the step to have access to the Wifi are explained  on the web browser.

Haneda Airport Free WiFi

Recharging spots and PC Desks

At terminal 3 of Haneda Airport, there are many spots with PC Desks. At a PC Desk, there are outlets where you can charge your computer. Furthermore, you can borrow a computer with internet connection for just 100 yen.


1F General Area (2 locations)
Airside Area (1 location)
2F General Area (2 locations)
Airside Area (6 location)
3F General Area (2 locations)
Airside Area (10 location)
5F General Area (1 location) MAP

Haneda Airport

Chilling in Haneda – places to see:

Haneda is ranked #2 among the best airports in the world, easily explained by its impeccable customer service, as well as its gold medal as the cleanest airport in the world.

A lot of care has been taken into making your Haneda stay as comfortable and interesting as possible, and we will talk about a few must-see places like the modern Tokyo Pop Town, the cool observation deck, and the traditional-looking Edo area!



Located on the 5th floor, this area is designed around Japanese Pop Culture (hence the name), where visitors of all ages can enjoy this area and discover, or rediscover, Japanese manga characters. You can also participate in toy car races, or even chill in the first cafe planetarium ever created inside an airport!

COVID-19 Information:

As of December 2020, due to COVID-19, the majority of shops in Tokyo Pop Town are closed. You can check the latest information about reopenings here.



Observation Deck

On the observation deck, you have access to a panoramic view of the airport, and you can experience the real feel of planes landing and taking off from 4 different runways!

It is open 24 hours a day, and is also accessible by wheelchair so you don’t have to hesitate to take all of your family out for a nice view!

On the observation deck


Edo Koji & Nihonbashi Bridge

Modeled after the Edo period (17th century), Edo Koji will take you back in time and let you explore a bit of the old Japan with its wooden structure and emblematic red pillars.

One of the central pieces of Edo Koji is the Nihonbashi bridge and its porcelain panel murals which are a must see.

COVID-19 Information:

As of December 2020, due to COVID-19, the majority of shops in Edo Koji and Nihonbashi Bridge are closed. You can check the latest information about reopenings here.

Edo Koji
Nihonbashi Bridge


Portable WiFi / Compatible SIM Cards

Various companies offer portable WiFi and SIM card services inside Haneda Airport. Savvy travelers will make sure to rent either of the two before leaving the airport, because staying connected is essential for any visitor to Japan.


We cover more on this service later in this guide, but you can jump ahead here.


Information Counters

Information Counter

Information counters are scattered throughout the airport terminals. The staff generally speak English and will help you with whatever needs you have while letting you experience Japan’s world-famous hospitality.

Information counters can provide you with a variety of information, such as:

  • Transportation to and from Japan’s main domestic and international airports
  • Trains
  • Subways
  • Taxis
  • Buses
  • Flight arrival and departure
  • Hotels near airports
  • Terminals

Transportation Between Haneda Airport Terminals

There are many ways to get from one terminal to another. While you can walk or take a taxi, the most convenient way is to catch a free shuttle bus. They are easy to recognize with their turquoise colors.

Haneda Shuttle Bus Timetable

Haneda Shuttle Bus Timetable


Hours of Operation 04:48 ~24:00 – 24:40
* The departure time of last bus from Terminal No. 3 is 23:56.
* From April 1st, 2018, the bus departing at 00:40 leaves from the bus stop No.0.
Frequency of Operation Buses run every 4 minutes
Route Terminal No. 3 → Terminal No. 2 → Terminal No. 1 → Terminal No. 3
Time Required Terminal No. 3 → Terminal No. 1: approx. 10 minutes
Terminal No. 3 → Terminal No. 2: approx. 7 minutes

Important: Be sure to allow plenty of time when using the shuttle service as buses may be delayed or canceled due to traffic congestion. Also, compensation is not available for missed connections to other means of transport (aircraft or rail, etc.) resulting from delayed or canceled bus services.

COVID-19 Information:

Please note that those who are going into quaratine after landing in Japan are not allowed to use the free shuttle buses. As of July 2020, the bus schedule may be subject to change. You can check the latest information here.


Train Transportation out of Haneda

If you are leaving Haneda Airport by train, you have two basic options to get to Tokyo by train: the monorail or the Keikyu line.

Don’t hesitate to ask an information counter about how to pay for your transportation fare.

Name Destination Time 1 adult (est.)
Tokyo Monorail Hamamatsucho 15 mins ¥490 (~$5)
Keikyu Line Shinagawa 13 mins ¥410 ($4)
-Hamamatsucho and Shinagawa are both on the Yamanote line, the main line that goes through most landmark areas of central Tokyo.

-Be careful, as the Keikyu Line goes 2 ways (Shinagawa & Yokohama). Yokohama is a very beautiful place, it’s a bit of a trip from central Tokyo.Double-check what train you board on before the doors close on you.

-Keikyu Express train (that runs every 15 mins) goes to Asakusa, a very traditional spot for tourists and a must-see in Tokyo. If your hotel isn’t far or if you don’t have any other plans, you might want to stay in the train after Shinagawa and get off at Asakusa. (cost :¥620 and takes 40 mins)

COVID-19 Information:

If you are heading into your quarantine period, you are not allowed to use public transportation (buses, trains, etc.).

Below is information provided by the Minstry of Health, Labor and Welfare in response to COVID-19.

We ask that those coming to Japan arrange their own means of transportation (personal car, rental car, etc.) from the airport. The use of public transportation such as trains, buses, taxis, planes (domestic flights), and passanger boats is strongly discouraged. Individuals who are coming to Japan using the Residence Track or the Business Track and have a written pledge should use the means of transportation listed on their written pledge (personal car, car provided by your company, rental car, car service companies, etc.), and not the buses provided by the quarantine station.

Source : Ministry of Health, Labor and Welfare


Get a Rechargeable Train Card (IC Card)

Japan is a country often regarded as the king of convenience, and this is clearly on display with their public transportation system. Have you ever heard of an IC card? If you haven’t, you definitely need to get one for your trip as it will save you a lot of time and headaches. IC cards look like a credit card and act as a rechargeable train ticket that can be recharged at any train station in the greater Tokyo area. If you plan to travel outside of Tokyo, you may need to switch to paper tickets at some point, since both Suica and PASMO cards aren’t always accepted outside of Tokyo.

Suica:Japan Rail card, PASMO Operators other than Japan Rail

It doesn’t matter which card you get, because Suica and PASMO can be recharged at each other’s ticket terminals and can be used at any train station in Tokyo.

Where can you use an IC card?
  • Public transportation
  • Vending machines
  • Some shops and convenience stores
  • Some restaurants

The card itself costs around $5 USD, plus the amount you decide to add to it. It’s possible to get back the $5 as well as any remaining credit by returning the card to a train station clerk (go to a JR station for Suica and any other station for PASMO).

Earlier we mentioned Portable WiFi and SIM Card rental services at Haneda Airport. Having internet on the go is not only lifesaving but it can offer you a side of Japan you might never have experienced without it. Let’s dig in a bit more on how internet can make your trip to Japan easy and stress-free.

Are you staying in Japan for less than 28 days?

Welcome Suica
If so, you’re the perfect candidate for “Welcome Suica” new IC cards made especially for tourists.
This IC card is deposit free, available in different values: 1,000JPY , 2,000JPY , 3,000JPY , 4,000JPY and 5,000JPY.
Please note that the amount is not refundable.



Free WiFi in Japan

Free WiFi exists in Japan, but its reliability and accessibility for international travelers on a tight schedule is another story. Here is a short list of places that usually offer free WiFi hotspots in Japan (though you may need to buy something to sit down):

  • Starbucks
  • Seven Eleven
  • Lawson
  • McDonald’s
  • Some train stations



Useful Apps for Navigating Japan

A lot can get lost in translation, but the digital age is making it easy to travel to countries without knowing the language. Here’s our list of apps that can help you communicate, save time, and save money during your travels in Japan.

Google Translate

Google Translate

  • Translate whatever you want to say or understand on the go
  • Take a picture of Japanese words on menus, road signs, hotel documents and Google Translate will tell you what they mean
  • Speak into your smartphone’s microphone for voice translation, especially when typing takes too long

Google Maps

Google Maps

  • Get directions from your location to any landmark or address
  • Choose your transportation, from trains to subways, buses, bullet trains, and more
  • Fares and travel time are displayed for easy management of your travel budget (if you aren’t using a JR Pass)



  • Find the nearest restaurants for your favorite food
  • Access thousands of customer reviews
  • Post your reviews for fellow international travelers



  • Japan’s answer to Yelp, Gurunavi offers thousands of restaurant options
  • Access to English reservation support



  • A great multi-function tool for traveling
  • Currency converter, speech translator, weather forecast, and more
  • Some features are even accessible without internet access

Get a Pocket WiFi / SIM Card at Haneda Airport & Free Yourself from Stress

COVID-19 Information:

If you are entering Japan using the Residence Track, you will begin the quarantine period immediately after arriving in Japan. Therefore, you may not able to obtain a Japanese SIM card once they leave the airport.

With Sakura Mobile, you can pick up a Japanese SIM card at our pickup counters located in the arrival areas of various Japanese airports. If you are interested, please check out our plans.

Using any or all of our recommended apps will likely make your trip to Japan much more enjoyable and relaxing, but trying to find a free hotspot to use those apps won’t! This is why there are some great deals at Haneda Airport on Pocket WiFi and compatible SIM Cards that international travelers can take advantage right after they land.

The easiest way to rent a Pocket WiFi or SIM Card is to order online before traveling to Japan. That way you can easily compare plans from the comfort of your home, fly to Japan with peace of mind knowing that you will be able to get connected once you land, and then head straight to the designated counter at Haneda Airport to pick it up — no contracts, no long lines!

Pick up at Haneda Airport

Operating hours: Operates 24 hours a day

Location: Haneda Airport (Terminal No. 3) Arrival Lobby(2F), JALABC Counter


Data SIMPocket WiFiVoice + Data SIM

The Sakura Mobile Difference

You have places to go and all of Japan to experience! Don’t waste your time getting lost in confusion.

At Sakura Mobile, we understand that international travelers and long-term residents need to make their stay in Japan stress-free, which is why we have simplified the process of getting a short- and long-term Pocket WiFi or SIM Card.

With our rental devices, you can travel across Japan — from Tokyo to Osaka, and beyond — without worrying about losing a connection. We’ve made it even simpler for you with our easy Haneda Airport pickup option that gives you both the Freedom and Quality of Service you deserve!


  • Online ordering
  • Many types of plans that match your needs
  • Fast pickup at your preferred location
  • Easy returns in any Japanese mailbox with the provided envelope
  • Online top-up
  • SIM compatibility
  • No contract
  • No activation fee

Quality Service

  • Fast LTE data
  • Biggest network in Japan
  • Unlimited data
  • Hotspot/tethering capability
  • Full English support
  • Trusted by thousands of travelers just like you

If you have extra questions about our services, please don’t hesitate to contact us

Our staff speak fluent English and will be happy to answer all your questions.

In the meantime, here’s what over 3,000 travelers have to say about Sakura Mobile.



Data SIMPocket WiFiVoice + Data SIM