(Updated on 2023-09-21)
Haneda Airport, once the main airport in Tokyo, is now mainly taking care of domestic flights, while its cousin, Narita Airport, deals with the International ones.
It doesn’t mean you have no chance to land in Haneda though!
Haneda, being closer to the center of Tokyo, is a more desirable arrival point for visitors than Narita.
If it’s your first time in Japan, we’re sure you’re overcome with excitement to have finally arrived in the country you’ve dreamed about for so long — but your excitement quickly turns to confusion as soon as you step off the airplane at Haneda Airport.
Your mind is flooded with questions such as:
- How can I get around Japan without speaking Japanese?
- Can I easily travel alone in Japan?
- How can I make my short time in Japan amazing?
- Can I use my phone in Japan? What about the internet?
Don’t panic! We have these answers and more to help put your mind at ease. Keep reading to learn what you need to start your journey off on the right foot with this complete guide to Haneda Airport.
This article is for all travelers landing in Haneda airport.
Available Haneda Airport Services
Please note that the information in this article is about Terminal 3 of Haneda Airport, where international flights arrive and leave.
- Skip to what you need to know:
Haneda Airport WiFi
Likely, one of the first things you will want to do after landing at Haneda Airport is to let your family and friends know you have arrived safely and post a selfie! If you want to get online, simply connect to the airport’s official WiFi ID: “HANEDA-FREE-WIFI”
Wireless internet access is available throughout the airport.
How to Connect to Haneda Airport Free WiFi
- From your device’s “Settings” menu, set “WiFi” to ON and select “HANEDA-FREE-WIFI”.
- Open your web browser.
- There is no password and the step to have access to the Wifi are explained on the web browser.
Recharging spots and PC Desks
At terminal 3 of Haneda Airport, there are many spots with PC Desks. At a PC Desk, there are outlets where you can charge your computer. Furthermore, you can borrow a computer with internet connection for just 100 yen.
|1F||General Area (2 locations)
Airside Area (1 location)
|2F||General Area (2 locations)
Airside Area (6 location)
|3F||General Area (2 locations)
Airside Area (10 location)
|5F||General Area (1 location)||MAP|
Chilling in Haneda – places to see:
Haneda is ranked #2 among the best airports in the world, easily explained by its impeccable customer service, as well as its gold medal as the cleanest airport in the world.
A lot of care has been taken into making your Haneda stay as comfortable and interesting as possible, and we will talk about a few must-see places like the modern Tokyo Pop Town, the cool observation deck, and the traditional-looking Edo area!
TOKYO POP TOWN
Located on the 5th floor, this area is designed around Japanese Pop Culture (hence the name), where visitors of all ages can enjoy this area and discover or rediscover Japanese manga characters. You can also participate in toy car races or even chill in the first cafe planetarium ever created inside an airport!
As of September 2023, although most shops and restaurants have recently opened up again, due to the previous COVID-19 situation, some shops in Tokyo Pop Town have closed (Mono, Hello Kitty Japan, etc. You can check the latest information about reopenings here.
On the observation deck, you have access to a panoramic view of the airport, and you can experience the real feel of planes landing and taking off from 4 different runways!
It is open 24 hours a day, and is also accessible by wheelchair so you don’t have to hesitate to take all of your family out for a nice view!
Edo Koji & Nihonbashi Bridge
Modeled after the Edo period (17th century), Edo Koji will take you back in time and let you explore a bit of old Japan with its wooden structure and emblematic red pillars.
One of the central pieces of Edo Koji is the Nihonbashi bridge and its porcelain panel murals, which are a must-see.
As of September 2023, although most shops and restaurants have recently opened up again, due to the previous COVID-19 situation, some shops in Edo Koji and Nihonbashi Bridge are closed. You can check the latest information about reopenings here.
Portable WiFi / Compatible SIM Cards
Various companies offer portable WiFi and SIM card services inside Haneda Airport. Savvy travelers will make sure to rent either of the two before leaving the airport, because staying connected is essential for any visitor to Japan.
We cover more on this service later in this guide, but you can jump ahead here.
Information counters are scattered throughout the airport terminals. The staff generally speak English and will help you with whatever needs you have while letting you experience Japan’s world-famous hospitality.
Information counters can provide you with a variety of information, such as:
- Transportation to and from Japan’s main domestic and international airports
- Flight arrival and departure
- Hotels near airports
Transportation Between Haneda Airport Terminals
There are many ways to get from one terminal to another. While you can walk or take a taxi, the most convenient way is to catch a free shuttle bus. They are easy to recognize with their turquoise colors.
Haneda Shuttle Bus Timetable
|Hours of Operation||about 5:00 a.m. – 12:00 p.m.|
|Frequency of Operation||Buses run every 6 minutes|
|Route||Terminal No. 3 → Terminal No. 1 → Terminal No. 2|
Important: Be sure to allow plenty of time when using the shuttle service, as buses may be delayed or canceled due to traffic congestion. Also, compensation is not available for missed connections to other means of transport (aircraft or rail, etc.) resulting from delayed or canceled bus services.
Train Transportation out of Haneda
If you are leaving Haneda Airport by train, you have two basic options to get to Tokyo by train: the monorail or the Keikyu line.
Don’t hesitate to ask an information counter about how to pay for your transportation fare.
|Name||Destination||Time||1 adult (est.)|
|Tokyo Monorail||Hamamatsucho||15 mins||¥490 (~$5)|
|Keikyu Line||Shinagawa||13 mins||¥410 ($4)|
- -Hamamatsucho and Shinagawa are both on the Yamanote line, the main line that goes through most landmark areas of central Tokyo.
-Be careful, as the Keikyu Line goes 2 ways (Shinagawa & Yokohama). Yokohama is a very beautiful place, it’s a bit of a trip from central Tokyo. Double-check what train you board before the doors close on you.
-Keikyu Express train (that runs every 15 mins) goes to Asakusa, a very traditional spot for tourists and a must-see in Tokyo. If your hotel isn’t far or if you don’t have any other plans, you might want to stay in the train after Shinagawa and get off at Asakusa. (cost: ¥620 and takes 40 mins)
Get a Rechargeable Train Card (IC Card)
※As of September 21, 2023, the sales of certain Suica and Pasmo IC cards have been temporarily suspended due to a shortage of IC chips. Specialized PASMO (PASMO Passport) IC cards and JR’s (Welcome Suica) cards are still available for sale.
Japan is a country often regarded as the king of convenience, and this is clearly on display with its public transportation system. Have you ever heard of an IC card? If you haven’t, you definitely need to get one for your trip, as it will save you a lot of time and headaches. IC cards look like credit cards and act as rechargeable train tickets that can be recharged at train stations throughout Japan.
It doesn’t matter which card you get because Suica and PASMO can be recharged at each other’s ticket terminals and can be used at train stations in Japan.
- Where can you use an IC card?
- Public transportation
- Vending machines
- Some shops and convenience stores
- Some restaurants
The card itself costs around $5 USD, plus the amount you decide to add to it. It’s possible to get back the $5 as well as any remaining credit by returning the card to a train station clerk (go to a JR station for Suica and any other station for PASMO).
Earlier, we mentioned Portable WiFi and SIM Card rental services at Haneda Airport. Having internet on the go is not only lifesaving, but it can offer you a side of Japan you might never have experienced without it. Let’s dig in a bit more on how internet can make your trip to Japan easy and stress-free.
Are you staying in Japan for less than 28 days?
If so, you’re the perfect candidate for “Welcome Suica,” new IC cards made especially for tourists.
This IC card is deposit-free, available in different values: 1,000JPY , 2,000JPY , 3,000JPY , 4,000JPY and 5,000JPY.
Please note that the amount is not refundable.
Free WiFi in Japan
Free WiFi exists in Japan, but its reliability and accessibility for international travelers on a tight schedule is another story. Here is a short list of places that usually offer free WiFi hotspots in Japan (though you may need to buy something to sit down):
- Seven Eleven
- Some train stations
Useful Apps for Navigating Japan
A lot can get lost in translation, but the digital age is making it easy to travel to countries without knowing the language. Here’s our list of apps that can help you communicate, save time, and save money during your travels in Japan.
- Translate whatever you want to say or understand on the go
- Take a picture of Japanese words on menus, road signs, and hotel documents, and Google Translate will tell you what they mean
- Speak into your smartphone’s microphone for voice translation, especially when typing takes too long
- Get directions from your location to any landmark or address
- Choose your transportation, from trains to subways, buses, bullet trains, and more
- Fares and travel time are displayed for easy management of your travel budget (if you aren’t using a JR Pass)
- Find the nearest restaurants for your favorite food
- Access thousands of customer reviews
- Post your reviews for fellow international travelers
- Japan’s answer to Yelp, Gurunavi offers thousands of restaurant options
- Access to English reservation support
- A great multi-function tool for traveling
- Currency converter, speech translator, weather forecast, and more
- Some features are even accessible without internet access
Using any or all of our recommended apps will likely make your trip to Japan much more enjoyable and relaxing, but trying to find a free hotspot to use those apps won’t! This is why there are some great deals at Haneda Airport on Pocket WiFi and compatible SIM Cards that international travelers can take advantage right after they land.
The easiest way to rent a Pocket WiFi or SIM Card is to order online before traveling to Japan. That way you can easily compare plans from the comfort of your home, fly to Japan with peace of mind knowing that you will be able to get connected once you land, and then head straight to the designated counter at Haneda Airport to pick it up — no contracts, no long lines!
Operating hours: Operating every day. The counter is closed from 1 AM – 4 AM.
Location: Haneda Airport (Terminal No. 3) Arrival Lobby (2F), JALABC Counter
The Sakura Mobile Difference
You have places to go and all of Japan to experience! Don’t waste your time getting lost in confusion.
At Sakura Mobile, we understand that international travelers and long-term residents need to make their stay in Japan stress-free, which is why we have simplified the process of getting a short- and long-term Pocket WiFi or SIM Card.
With our rental devices, you can travel across Japan — from Tokyo to Osaka and beyond — without worrying about losing a connection. We’ve made it even simpler for you with our easy Haneda Airport pickup option that gives you both the Freedom and Quality of Service you deserve!
- Online ordering
- Many types of plans that match your needs
- Fast pickup at your preferred location
- Easy returns in any Japanese mailbox with the provided envelope
- SIM compatibility
- No contract
- No activation fee
- Fast LTE data
- Biggest network in Japan
- Unlimited data
- Hotspot/tethering capability
- Full English support
- Trusted by thousands of travelers just like you
If you have extra questions about our services, please don’t hesitate to contact us
Our staff speak fluent English and will be happy to answer all your questions.
In the meantime, here’s what over 3,000 travelers have to say about Sakura Mobile.