You just landed in Tokyo. Your phone has no data, you have no yen, and you're not sure which train to take. This guide walks you from the gate to the train, one stop at a time. It also covers our new Sakura Mobile counter in Terminal 2.
Flying into another airport? See our guides to Narita Airport, Kansai Airport (KIX), and Fukuoka Airport.
TL;DR
- Most international flights land at Terminal 3. Some ANA international flights use Terminal 2.
- Fill out Visit Japan Web before you fly to speed up immigrations and customs.
- Haneda has free WiFi. The network is called "HANEDA-FREE-WIFI" and needs no password.
- Bought an eSIM? Install it after you land, using the airport WiFi.
- Most of what you need after landing is in the Terminal 3 Arrivals Lobby on 2F.
- Sakura Mobile has two pickup counters: Terminal 3 (2F Arrivals Lobby) and Terminal 2 (3F International Departure Lobby).
- Central Tokyo is about 15 km away, or roughly 15 to 30 minutes by train.
Already Ordered? Here's Where to Pick Up
| Counter | Location | Hours |
|---|---|---|
| Terminal 3 | 2F Arrivals Lobby, JAL ABC counter | Daily, closed 1:00-4:00 AM |
| Terminal 2 | 3F International Departure Lobby | 7:00 AM-10:00 PM |
You choose your pickup counter when you order online. Bought an eSIM? You don't need a counter at all.
Where Is Haneda Airport? (HND vs. NRT)
Haneda Airport (HND) is in Ota City, Tokyo, about 15 km south of central Tokyo. Its official name is Tokyo International Airport. Tokyo has a second big airport, Narita (NRT), which is in Chiba Prefecture and much farther from the city.
| Airport | Code | Where it is | Time to central Tokyo | Main use |
|---|---|---|---|---|
| Haneda | HND | Ota City, Tokyo | About 15-30 min by train | International and domestic flights |
| Narita | NRT | Narita City, Chiba | About 36-90 min by train | Mostly international and low-cost flights |
Check your ticket for the airport code. Many travelers confuse the two when booking flughts, hotels, or trains.
Landing at Narita instead? Read our Complete Guide to Narita Airport.
Before You Fly
Two small tasks before your flight will save you the most time at Haneda: Visit Japan Web and your data plan.
Fill Out Visit Japan Web
Visit Japan Web is a free government website. You enter your immigration and customs details before you fly, and it gives you a QR code to scan at the airport. It takes about 10 to 15 minutes.
- Go to https://www.vjw.digital.go.jp and make an account.
- Add your passport, flight, and hotel details.
- Fill out both the immigration and customs parts. They share one QR code.
- Save a screenshot of the QR code before you board.
It's not required. Paper forms are still handed out on the plane. But the QR code can help you skip a long line.
Sort Out Your Data
You have three main choices. If you pick an eSIM, buy it before your trip so the install code is in your email. Wait until you land in Japan to install it. Installing it early can cause setup errors.
| If you're... | Best option |
| Looking for the fastest setup | eSIM |
| Traveling with multiple devices | Pocket WiFi (one hotspot, share the connection) |
| Using a phone that doesn't support eSIM | Physical SIM card |
| Needing a Japanese phone number for calls | Voice + Data SIM/eSIM |
Ordering a SIM, Pocket WiFi, or Voice + Data eSIM? Pick the counter for your terminal when you order: Terminal 3 for most international flights, or Terminal 2 for ANA international flights that arrive there.
Not sure which to pick? Compare options in our Haneda SIM card guide and Haneda Pocket WiFi guide.
Book Luggage Delivery Ahead of Time
Want to skip dragging big bags onto the train? Book same-day luggage delivery to your hotel before your trip. Same-day services have a short booking window, and can fill up or close before you land.
Just Landed at Haneda? Your Arrival Walkthrough
Most international flights arrive at Terminal 3. You'll go from the gate to immigration, then baggage claim, then customs, and out to the 2F Arrivals Lobby. Here's what to do at each stop so you can leave connected, with cash, and ready for the train.
Landing at Terminal 2 on an ANA international flight? Skip to the "Arriving at Terminal 2 instead?" below.
Screenshot this arrival checklist:
- Visit Japan Web QR code saved
- Phone online (eSIM installed, or SIM or Pocket WiFi picked up)
- Some yen in your wallet
- An IC card for trains
- A plan for your luggage
- Your route to the hotel
At the Gate: Connect to Free WiFi and Install Your eSIM
Yes, Haneda Airport has free WiFi. Connect as soon as you step off the plane.
- Open your WiFi settings and pick "HANEDA-FREE-WIFI."
- Open your browser. A sign-in page will appear.
- Accept the terms. No password is needed.
The signal can be weak near Edo Koji and the Nihonbashi Bridge, around escalators, and near the observation deck.
Bought an eSIM? This is the time to install it, while you have good WiFi. Open the email with your QR code or install link and follow the steps.
Tip: If you saved a screenshot of the QR code, keep it on another device or print it, since a phone can't always scan its own screen.
At Immigration and Customs: Have Your QR Code Ready
Have your passport and Visit Japan Web QR code in hand. Scan both at the kiosk before you reach the office. No QR code? Fill out the paper forms from the plane instead.
In Baggage Claim: Use the Wait
Waiting for your bags is a good time to get small jobs done.
- Finish your eSIM setup and check that data works.
- Look up your route to the hotel in Google Maps.
- Booked luggage delivery? Have your confirmation ready for the counter.
In the T3 2F Arrivals Lobby: Your Main Stop
After customs, you'll come out into the 2F Arrivals Lobby. Most arrival services are on this floor. To pick up your SIM, Pocket WiFi, or Voice + Data eSIM, visit the Sakura Mobile counter is at the JAL ABC counter in the 2F Arrivals Lobby. It's open daily, except from 1:00 to 4:00 AM. Show your order confirmation and passport.
You can order a SIM or Pocket WiFi and pick it up at the counter on the same day. Want to compare plans first? See our plans below.
Get some yen. ATMs at Seven Bank (the Seven-Eleven bank) usually accept foreign cards. Many small shops and older restaurants still take cash only, so carry some yen.
Get an IC card. An IC card is a tap-to-pay card for trains, buses, and convenience stores.
- Welcome Suica: made for visitors staying under 28 days. It needs no deposit, but leftover money is not refunded.
- Regular Suica or PASMO: needs a 500-yen deposit, which you can get back later.
- iPhone users can add Suica to Apple Wallet and skip the card.
Send your bags ahead. If you booked same-day delivery ahead of time, drop your bags at the delivery counter, such as JAL ABC, and they'll go to your Tokyo hotel. Didn't book? Ask at the counter, but same-day spots may be gone by the time you land.
Need short-term storage instead? Coin lockers are available in the terminal.
Arriving at Terminal 2 Instead?
Some ANA international flights arrive at terminal 2. Our Terminal 2 counter is in the 3F International Departure Lobby. It's open 7:00 AM to 10:00 PM. After you clear customs, follow the signs up to the 3F International Departure Lobby.
Landing after 10:00 PM? Take the free shuttle to Terminal 3 instead. Or skip the counter: choose an eSIM or have your SIM or Pocket WiFi delivered to your hotel.
Before You Leave: Pick Your Route
- Light bags? Take the train. It's the fastest and cheapest way into Tokyo.
- Heavy bags? Take the airport limousine bus straight to your hotel area.
- Landing late at night? A taxi may be your only option after midnight.
Check live train times on your phone before you head to the platform. Full fares are in the next section.
Staying in Tokyo for a while? Read our Best eSIM for Tokyo guide.
How to Get from Haneda to Tokyo
The train is the fastest way into Tokyo, and the bus is best with heavy bags. All fares are approximate, so please check the latest prices before purchasing.
| Service | Destination | Time | Price (one-way, adult) | Best for |
| Tokyo Monorail | Hamamatsucho | ~15 min | 519 yen | East Tokyo, Tokyo Station, JR Pass holders |
| Keikyu Line | Shinagawa | ~11-13 min | 327 yen | Shinagawa, Yokohama, budget travelers |
| Keikyu Line (direct) | Asakusa | ~40 min | 599 yen | Asakusa and Skytree area |
| Limousine bus | Tokyo Station | ~55 min | 1,200 yen | Heavy bags, no transfers |
| Limousine bus | Shinjuku Station | ~55 min | 1,400 yen | Shinjuku hotels, heavy bags |
| Taxi | Central Tokyo (Tokyo Station) | ~30-50 min | 7,200-8,800 yen | Groups, late nights, lots of bags |
Have a Japan Rail Pass? It covers the Tokyo Monorail, but not the Keikyu Line. Keikyu trains also run toward Yokohama, so check the train's direction before you board.
Landing Late at Night?
Trains stop running around midnight. The last Monorail and Keikyu to Tokyo leave a little after 11:30 PM. Some late-night buses run from Terminal 3 until about 1:00 AM, but they can cost about twice the normal fare. After that, a taxi is your main option with a surcharge of about 20% from 10:00 PM to 5:00 AM.
Going on to Narita?
Transferring between Haneda and Narita takes about 60 to 120 minutes. You can take a direct limousine bus, or the Keikyu/Keisei "Airport Kaitoku" train, which runs about every 40 minutes. Another option is the Keikyu line to Shinagawa, then the Narita Express. A taxi costs around 31,100-38,500 yen.
Flying out of Narita later? See our Complete Guide to Narita Airport.
Getting Between Terminals
A free shuttle bus connects all three terminals. It runs from early morning until late at night, every four minutes from 5:00 AM to 8:00 PM, and every eight minutes from 8:00 PM to 12:00 AM. Look for the yellow bus stops outside each terminal.
- The underground walkway between Terminals 1 and 2 is currently closed for construction.
- You can also ride the Keikyu Line or Tokyo Monorail between terminals.
- Changing between a domestic and an international flight? Ask any information counter for a free Transit Boarding Ticket. Show your pass and passport. It lets you travel between terminals by train or Monorail for free.
Went to the wrong terminal for your pickup? Take the free shuttle to the other counter. Check its hours first, since the Terminal 2 counter closes at 10:00 PM.
Haneda Terminal Guide
Terminal 3 is the international terminal. Terminals 1 and 2 mostly handle domestic flights.
Terminal 3 (International)
Terminal 3 is Haneda's main international terminal and the busiest for visitors. Arrivals are on 2F and departures are on 3F, with shops and restaurants on the floors above. It's also open 24 hours.
Limited time: Godzilla at Haneda (until about late December 2026). As you walk into the 2F Arrivals Lobby, a Godzilla statue from the hit movie Godzilla Minus One is there to greet you. Upstairs, in the 3F Departure Lobby is a giant Godzilla monument, about 40 m long, and 9 m tall.
| Floor | What's there |
|---|---|
| 1F | Entrance plaza, bus and taxi area |
| 2F | Arrivals Lobby, Sakura Mobile counter (JAL ABC counter), ATMs, luggage services, showers, Information Center, Haneda Airport Garden access |
| 3F | Departures Lobby, check-in, security |
| 4F | Edo Koji shopping and dining street |
| 5F | Tokyo Pop Town and the observation deck |
Our Sakura Mobile counter is in the 3F International Departure Lobby, open 7:00 AM to 10:00 PM. If you land at Terminal 2, you'll come out of 2F, just one floor below the counter.
Terminal 1
Terminal 1 serves domestic flights by JAL, Skymark, and StarFlyer. Most shops are in Marketplace, between the North and South Wings. The airport post office is also in Terminal 1, on 1F.
Can You Sleep at Haneda Airport?
Yes. Terminal 3 is open 24 hours, so you can wait there overnight. For a real bed, you have several options close by.
| Option | Where | Good for |
| First Cabin (capsule hotel) | Terminal 1 | Cheap sleep in a private pod |
| Royal Park Hotel transit rooms | Terminal 3, near Gate 114 | A shower or short rest on a layover |
| Villa Fontaine Grand and Villa Fontaine Premier | Haneda Airport Garden, connected to Terminal 3 | Late arrivals and early flights |
| Haneda Excel Hotel Tokyu | Terminal 2 | A full hotel room inside the airport |
Need a quick refresh instead? Terminal 3 has paid shower rooms on 2F. Villa Fontaine Grand also has a spa where you can soak and relax.
Things to Do and Eat at Haneda
Got time before your train or flight? Terminal 3 has the most to see.
- Edo Koji (4F): a shopping and dining street styled like old Tokyo, with sushi, tonkatsu, and souvenir shops.
- Nihonbashi Bridge (4F): a wooden copy of Tokyo's famous bridge and popular photo spot.
- Tokyo Pop Town (5F): anime character goods, toys, and capsule toy (gachapon) machines.
- Observation deck (5F): watch planes take off and land. It's open 24 hours.
- Haneda Airport Garden: about 60 shops, 20 restaurants, hot spring baths, and a bus terminal with routes across Japan.
Get Connected at Haneda with Sakura Mobile
Order online before your trip, then pick up at the counter for your terminal. Or skip the counter entirely: choose an eSIM, or have your SIM or Pocket WiFi delivered to your hotel.
| Counter | Location | Hours |
|---|---|---|
| Terminal 3 | 2F Arrivals Lobby, JAL ABC counter | Daily, closed 1:00-4:00 AM |
| Terminal 2 | 3F International Departure Lobby | 7:00 AM-10:00 PM |
Why travelers choose Sakura Mobile:
- Full English support, before, during, and after your trip
- No contract and no activation fee
- Easy Pocket WiFi returns by mail
- Pickup at Haneda, Narita, Kansai, and Fukuoka airports, or hotel delivery
- Runs on docomo and au networks
Renting a Pocket WiFi? When your trip ends, mail it back in the return envelope from any Japan Post mailbox. At Haneda, do this before security, since there are no post boxes past it.
Traveling beyond Tokyo?
See our Best eSIM for Japan guide.
Haneda Airport FAQ
- Q1. Does Haneda Airport have free WiFi?
Yes. Haneda offers free WiFi called "HANEDA-FREE-WIFI" in all terminals. Select it in your WiFi settings, open your browser, and accept the terms. No password needed. The signal can be weak in some spots, so most travelers also get an eSIM, SIM card, or Pocket WiFi.
- Q2. When should I install my Japan eSIM?
After you land in Japan. Installing it early can cause setup errors. Connect to Haneda's free WiFi and install it at the gate or in baggage claim.
- Q3. Where are the Sakura Mobile counters at Haneda, and when are they open?
Sakura Mobile has two counters in Haneda. The Terminal 3 counter is at the JAL ABC counter in the 2F Arrivals Lobby, open daily except 1:00 to 4:00 AM. The Terminal 2 counter is at the Telecom Square counter in the 3F International Departure Lobby, open 7:00 AM to 10:00 PM.
- Q4. Do I need to pre-order a SIM or Pocket WiFi?
Yes, we recommend it. Pre-ordering makes sure a SIM or Pocket WiFi is saved for you. You can also buy online and pick it up at our Haneda counters on the same day.
- Q5. Which terminal is international at Haneda?
Terminal 3 handles most international flights. Some ANA international flights use Terminal 2. Terminal 1 is for domestic flights only. Check your ticket or airline app to confirm your terminal.
- Q6. Where is Haneda in Japan?
Haneda Airport is in Ōta City, Tokyo, about 15 km south of central Tokyo. It's much closer to the city than Narita Airport, which is in Chiba Prefecture. Most of central Tokyo is less than an hour away by train.
- Q7. How do I get from Haneda to Shinjuku?
The easiest way with bags is the airport limousine bus, which takes about 55 minutes. By train, take the Keikyu Line to Shinagawa or the Monorail to Hamamatsucho, then change to the JR Yamanote Line.
- Q8. What if I land after midnight?
Trains stop around midnight, and late buses run until about 1:00 AM at higher fares. After that, take a taxi or stay at an airport hotel. To get online when the counters are closed, use an eSIM or have your Pocket WiFi delivered to your hotel.
- Q9. Can I sleep at Haneda Airport?
Yes. Terminal 3 is open 24 hours. For a bed, try First Cabin capsule hotel in Terminal 1, transit rooms at the Royal Park Hotel, the Villa Fontaine hotels in Haneda Airport Garden, or Haneda Excel Hotel Tokyu in Terminal 2.
- Q10. How do I return my Pocket WiFi at Haneda?
Put the Pocket WiFi in the return envelope we give you and drop it in any Japan Post mailbox. At Haneda, mail it before you pass through security, because there are no post boxes past security.
